Fraud and impersonation alert

Verify before you share or act.

Practical steps for confirming Matchpoint communications and reporting suspected impersonation.

Protect your information

Warning signs that require verification

Pause and confirm an unfamiliar request through the official channels published on this website.

Check spelling, punctuation and the text after the @ symbol. Official Matchpoint email addresses end in @matchpoint-partners.com.

Verify new or amended payment instructions through a second, independently sourced contact channel.

Pause where a message discourages verification, creates unusual urgency or requests confidential credentials.

Do not share passwords, one-time codes or account credentials in response to an unsolicited message.

A familiar name or logo does not verify the sender. Confirm the contact through the official website.

Pause and verify any request involving a personal account, digital wallet or payment destination that differs from written engagement documents.

Three verification steps

Report a concern

Include the message, sender address, telephone number, profile link or domain involved.

Questions, answered

Do not rely on the message. Open the official website directly and use its published contact details to verify the sender.

Confirm the instructions through a second channel using the telephone number or email address published on the official website.

Passwords, one-time codes and account credentials should not be shared in response to an unsolicited message.

Send the profile link, message, email address, telephone number or domain to contact@matchpoint-partners.com.

Use the email address, telephone number and website published in the official contact directory.