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Family offices

Conflict-of-interest policy

Identify, disclose, assess and manage interests that could impair objective decisions or client outcomes.

Quick answer

A conflict-of-interest policy defines reportable interests, disclosure duties, decision restrictions, mitigation, approval, records, monitoring and consequences. It should cover family members, staff, advisers, directors, counterparties, gifts, related parties and personal investments.

Use the worked example

Meaning and transaction use

IFC governance guidance supports formal policies and clearer separation of family, ownership and management roles. [S1]

SEC fiduciary guidance requires advisers to eliminate a conflict or provide full and fair disclosure sufficient for informed consent. [S2]

Proposed review method: Maintain a current interests register and connect each conflict to the affected decision, reviewer, action and evidence.

Worked example

Illustrative calculation only. All figures are hypothetical.

Scroll the table horizontally to view all columns.

MeasureCalculationResult
Conflicts loggedGiven16
Resolved with evidenceGiven12
Resolution rate12 / 1675.0%
Open conflicts16 - 124

The hypothetical register shows a 75.0% evidenced resolution rate and four open conflicts.

Proposed transaction review process

Define objective

Record decision purpose, scope, owners and constraints.

Collect evidence

Reconcile documents, data, advisers and counterparties.

Assess options

Model base, downside, conflicts and implementation effects.

Approve and monitor

Record authority, actions, exceptions and review dates.

Evidence checklist

Policy

Approved purpose, limits, roles and escalation.

Data

Current records, assumptions, reconciliations and gaps.

Advice

Jurisdiction-specific legal, tax, investment or technical advice.

Decision record

Options, conflicts, approval, implementation and monitoring.

Decision framework

SituationProposed action
Authority is unclearEscalate under the governance framework.
Evidence is incompleteDefer the decision and close the evidence gap.
A conflict existsDisclose, mitigate and use independent review.
Conditions changeRefresh advice, analysis and approval.

Common errors to check

  • Acting without a documented decision owner.
  • Using stale or incomplete evidence.
  • Ignoring conflicts, costs or implementation constraints.
  • Failing to monitor the approved action.

Build the conflict-of-interest policy decision file

Bring the governing documents, reconciled inputs and decision questions to a structured review. Record assumptions, approvals and follow-up actions.

Discuss the transaction

Primary references and editorial scope

  1. IFC Family Business Governance Handbook
    Institutional guidance on family-enterprise governance, controls, succession and decision structures. Reference checked 17 September 2026.
  2. SEC Investment Adviser Fiduciary Interpretation
    Official guidance on investment-adviser duties, conflicts, disclosure and client interests. Reference checked 17 September 2026.
Editorial qualification

General family-office governance education using public institutional sources. Figures are hypothetical. Facts, governing documents, jurisdiction and professional advice determine actual requirements and outcomes.

General business information. Obtain advice appropriate to the legal, tax, accounting and financing facts. No offer, lender commitment or transaction outcome is represented. All worked examples use expressly assumed figures. Editorial draft date: 17 September 2026.

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